Rewards

Hi my name is Gregory Olivier!!I went to Chats cellular in Fochville!!I was told by the employees working there that there is a open quote that is pending,so we cant continue until that is removed!!Here is the ref number that i was given ***0!!!i called the following number *** and was told there is nothing that is pending!!!i called customer care and they said they cant see anything pending!!so please i am in need of your help please!!!Its ridiculous that nobody can help me!!heres my number ***