AO
Amanda O

1 reviews | Active since Sept 2016

04 Apr 2018, 14:48

Revolting service from Vodacom (as usual)

Since 4 March 2018 I have been promised to be contacted by Vodacom through Hello Peter. Yet again NIL Vodacom just don't care and merely proceeded with the debit order, hence *****ing my money. If you ever want to consider a good service provider in terms of mobile phones and data, rather opt for Telkom.

0
Replies (2)
Vodacom
Vodacom's reply04 Apr 2018, 14:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AO
Amanda O's update05 Apr 2018, 15:34
Reviewer Update
Thank you Theo for resolving this matter amicably. Much appreciated regards Amanda