Revolting Service Ever

The level of service from Vodacom is revolting if I can say the least. On the 20th of April I app**** for a new contract and would get calls from them trying to get me to apply, but due to their staff having to work from home due to the lockdown. Their lines were terrible up until I got a lady their Siphosethu calling me and being very patient with me and helping with the application which was successful. I then had to wait for the confirmations department to call me to confirm delivery and payment methods but no one called,up until I took it upon myself to send DM's on twitter asking about when will I get a call, and they confirmed that they have escalated to the confirmations department that was on the 28-04-2020. Someone then called me on 30th from the confirmation department but the line was extremely bad and the lined dropped, no follow up call or anything, then Im told today that my my order is cancelled with who's authority? when did you contact me and tell me that it is cancelled? Had I not asked would I known that you cancelled my order? Such revolting service during trying times with some of us trying to give you business. Tahbks for the service but Im taking my money else where.