Revolting service

<p>In February this year, I called to cancel my vodacom contract and was offered a different contract by the Call center consultant which I gladly accepted. The new contract was never put into place despite me contacting the call center multiple times there after. My incidents were closed with absolutely no feedback from a vodacom representative. A stink sms is all they send to say your case is closed without any resolution. I have multiple service request numbers where no action was taken. The last conversation I had with a consultant he committed to calling me back before closing the incident and still....no call, no resolution. It's 5 months later and none of the issues/errors I've raised have been resolved. I doubt they'd even compensate for any of the errors they've created on my account. I've lost faith in vodacom entirely. All I want is my contract cancelled thank you which has still not been done since 5 months ago.</p>