Revolting customer service and crockery from Vodacom!

I am more than disgusted and shocked with the appalling service I have had from this company. I have been with vodacom and my family for over 20 years and the deterioration in quality has hit its peak. I opened a new contract and firstly vodacom opened my contract to open flow data ranking up charges I have never had as a prior billing which should have been an alert to them as irregular activity. I was charged for 2 months of data charges of up to 15 000!!! I communicated with vodacom and they agreed to give me an 80% discount as they eventually after multiple phone calls acknowledged this was not on. I received notice of a discount on the first month but not on the second. I paid my contract and the discounted month but I refused to be bul**** into paying for the second month all because they refused to communicate and send me a notice of the second month being discounted. I had requested it for almost 6 months and vodacom proceeded to block my contract and even further blocked incoming calls. I requested the proper amounts again so I was able to settle the bill and it could be reopened and still no feedback. I was not receiving my free minutes or data and so I had to purchase a new SIM card. I stopped paying vodacom as I was receiving no feedback. Eventually my bill was handed over for collection and so I was contacted. I sent through the correspondence and was told I would get the invoice I had been requesting and feedback. Harassing phone calls from vodacom but zero feedback of what I requested. Then it was handed over to Hammond pole attorneys. I paid multiple amounts up to R17 000 to end this matter which was NOT even accounted for before handing me over. I have to now pay interest and the lawyers fees it’s just disgusting. I get weekly harassing phone calls and nothing I mean nothing has been dealt with from the last phone call and I only keep getting threatened. Vodacom wants me to pay the full contract amount but refuses to even compensate me with the data and minutes that would constitute as to why that was the fee of the contract. I asked to be charged with the baseline fee of the contract which would mean just the cellphone but no feedback. This has landed up affecting me being able to purchase a car, apply for any sort of finance and has stunted my livlihood for over 2 years. I cannot believe this is the way vodacom treats their clients and the ridiculous way Hammond pole attorneys cannot even get to the bottom of this with proper paper work. I have requested detailed billing since my contract started so I may be able to correspond the payments to my bank statements and I have received non of this. Bills in interest are stacking up and they expect me to pay the lawyers fees when from the base line they have done nothing on their side. I requested a statement breakdown and the response I got is that it’s simple I just owe that amount. I am so sick and tired of this! I’m sure this has happened to so many people. You cannot tell me my note 3 Samsung that I used for 2 months is worth more than 38 000 in contractual bills. I honestly don’t know what to do anymore! As far as I am concerned I have paid everything and more!