1 reviews | Active since Oct 2016

13 Feb 2018, 16:45

Re:Vodacom ****

Vodacom, will you please PAY BACK MY MONEY(R2751) together with an emotional pain fee, with interest(to be determined by myself), for selling me a defective iphone 6s+ which only worked past its warranty period!

0
Replies (3)
Vodacom
Vodacom's reply13 Feb 2018, 23:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Feb 2018, 10:50
Official

Message from out Repairs head office:

All electronic devices have a limit to their warranty status no electronic product is guarantee for life time in this case all Apple products have a limited warranty which is one year whereby the MFTR (manufacturer) will cover the repair costs should the device be deemed defective ,these are the terms and conditions of the MFTR should the customer see additional information he could contact Apple support on ***choose option 5.

Best regards,

Vodacom
Vodacom's reply15 Feb 2018, 10:50
Official

Message from out Repairs head office:

All electronic devices have a limit to their warranty status no electronic product is guarantee for life time in this case all Apple products have a limited warranty which is one year whereby the MFTR (manufacturer) will cover the repair costs should the device be deemed defective ,these are the terms and conditions of the MFTR should the customer see additional information he could contact Apple support on ***choose option 5.

Best regards,