review

good afternoon

Am JOB NGWENYA with id number ***.I lodge complain against VODACOM.I was having three contracts with VODACOM dats end last year october.The numbers of those sim cards are 082/066 and 064,i renew contact of 066 than 064 i scratch 064 because i dont have that simcard.I just left with two sim cards 082 and 066.Sice then VODACOM has withheld monthly fee of 475,till i contact the head office and made them aware off deduction and ask to remove 082 and 064 all the consultant i spoke with they check everything about those contracts and agree to cancel the contracts because they are over due last year october according to their system .My suprise dat day later i receive call from vodacom a lady refuse to cancell this one of 082 she told me about the promotion that ends this year ,i was not agree with her she said am going to receive 60rand airtime.BUT dat airtime comes in and out without using it.You know am not happy with vodacom customer care .All they want is money they dont care how are you going to pay.Like now they own me refund of this month they dont say anything with it.They keep fusing me to take another contract like now i receive a call from vodacom agent they want me to take another one.Please i need help from HELLO PETER to solve this mater.My contact number is ***