Reverse the 50gig debit on my account

On the 21 August 2026, I called 082135 regarding the cancellation of the 50gig recurring data. The agent I spoke to assured me that this recurring data will not be debited after he told me he has cancelled, to my surprise the 50gig went off again on this number ***. Today I had to go the Mall of Africa Vodacom branch to ask for the same cancellation, which I was informed that it was not done on my initial request. I want the reversal of the 50gig and reversal of the R350 against my account, it’s not my fault that someone didn’t do their job on 21 August 2026, I cannot be made to pay for a service I don’t need.

Call me on *** or ***