************ revenue streams or bunch of *******?

One of three options: 1. Either their billing system and controls are flawed or 2. They are looking for ************ revenue streams or 3. They are a bunch of *******

In the last three months I have had unapproved paid content changes , I had new (unknown and unapproved) sim cards added to my account and incorrect amounts deducted from my bank account.

Please sort this out and give me feedback before I will allow debit orders again.