mM
mazed M

1 reviews | Active since May 2017

15 Jul 2018, 09:34

Revenue-desperate Vodacom billing after cancelation a shame

My last contract (1 of 3) ended in August 2017, called them to cancel. 8 months down the line they start billing me on the contract and threaten to take legal action against me. Where are the business ethics at Vodacom? I started with 3 contracts, I will never have any dealings with this dishonest giant again. Throughout the duration of these contracts I have had ridiculous billings against my accounts and they will blame anything just to escape responsibility. I guess the Court will decide.

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Replies (2)
Vodacom
Vodacom's reply15 Jul 2018, 11:52
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Jul 2018, 09:03
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic