MM
Mike M
1 reviews | Active since Jan 2012
08 Jun 2022, 11:48
Returns? No thanks
Incredibly frustrating to try and arrange a return. Support has no clue, cancellations have no clue, emails aren't responded to - and that lovely 14 day cutoff seems predatory when no one is able to help.
How can I return a pair of prepaid phones I bought from vodacom.co.za? How can this be such a struggle?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Jun 2022, 12:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2022, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Jun 2022, 18:45Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per EC-1ECJ-2ORKIT, you have been advised the collection has been arranged. Regards Consumer Website Team
As per EC-1ECJ-2ORKIT, you have been advised the collection has been arranged. Regards Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2022, 18:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per EC-1ECJ-2ORKIT, you have been advised the collection has been arranged. Regards Consumer Website Team
As per EC-1ECJ-2ORKIT, you have been advised the collection has been arranged. Regards Consumer Website Team
Best regards,