LS
Leandri S
1 reviews | Active since Dec 2013
15 May 2015, 20:43
Returns Frustrations
My mom upgraded to a Samsung S6 two weeks ago today, and the phone's battery dies halfway through the day. My mom needs to charge her BRAND NEW cellphone 3 times a day and it takes 3 hours just to charge 30%. She has removed most of her apps and barely uses it and we even had it into a Samsung dealership but everybody says the same\it needs to be sent in"(for 5 - 6 working days with no replacement phone to use). Upon returning to the store"
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Vodacom's replyOfficial
16 May 2015, 08:40Hello LeandriS321,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care
Best regards,
Vodacom's reply16 May 2015, 08:40
Official
Hello LeandriS321,
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Alternately you can forward an email to ***
Kind regards
Vodacom Customer Care
Best regards,