SK
Sian K

1 reviews | Active since Aug 2016

11 Aug 2016, 06:13

Returning Money

<p>I accidently paid my bill into the wrong Vodacom account 4 MONTHS ago! Since then i have been phoning and phoning to get my money back, but everytime i get sent from pillar to post, as no one seems to be able to help me. I have sent my proof of payment at least 15 times, to individual people, to a fax number, all with no result. I do not know how else to go about it. </p>

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 07:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,