Returned Router still not collected

Item: Vodacom
Rating: 1
Author: Zaib E

I have cancelled amd requested a Return of a Contract. I have probably called Vodocom 50 times to try and sort out this issue and still I have mot received a call. .numerous escalations has been logged but still the router has not been collected.

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Replies (1)

Vodacom's replyOfficial

04 Jan 2023, 08:24

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Jan 2023, 08:24

Official