Return with in 7 days

I bought a new Sony Z5 compact from the Vodacom shop on 01/02/2016, I bought the phone cash and not on a contract, thus after receiving my phone I left the shop to go and put the phone on charge, once getting home I was wondering what all different between my new Z5 and my current Z3, so I did what any other person would do and have a look, to my discuss the phones screen was not working properly, bringing up a green screen on some displays. Well we all know, return none working goods with in 7days and have it replaced.... Right?... Wrong!!!!<br> <br> on the 02/02/2016<br> <br> I was surprised to hear that my phone needs to be checked in(ONE day old)... after every one in the shops tech corner said its faulty, co**** I said no its with in 7 days... NOW ONLY does the sales man tell me about the OBF... and that the phone can not be replaced!!! lucky for me I have not done a sim swap yet as I would have been with out a phone then for this couple of days, and who would have paid for the damages to me and my company due to the fact of such utter nonsense of OBF and check it in with in 7 days.<br> <br> Its disappointing to see a company having no support for its customers!<br> <br> <br> <br>