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Masesi M

1 reviews | Active since Sept 2021

28 Sept 2021, 11:24

Return Policy

Hi there!

I have been lodging complaints about the S 21 plus phone I bought in Cape Town Vodacom store water front and no one is attending to the matter. I would like to request a refund cause I’m I have been inconvenienced for two weeks and it is enough now. Your customer service is disgusting, how can you inconvenience someone who bought a new phone and used it for not more than 7 days and you inconvenienced her for more than two week? I will never purchase anything from Vodacom store NEVER

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Replies (1)
Vodacom
Vodacom's reply28 Sept 2021, 14:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team