BS
Blaze S

1 reviews | Active since Sept 2010

10 Mar 2022, 18:46

Retrieve my number back

I haven't been using my vodacom number for 3 months due to personal issues. I've had the number for many years and when I tried to activate it, i was told the number has been deleted. I am pleading with Vodacom to help me get my number back. It will mean alot to me.

0
Replies (2)
Vodacom
Vodacom's reply11 Mar 2022, 07:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply11 Mar 2022, 16:44
Official
 Dear Precious

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been assisted by the call centre. We are unable to reactivate the number as it was deleted in January 2022 already.
We do apologise for the inconvenience this has caused. Regards Consumer Website Team 

Best regards,