1 reviews | Active since Mar 2017
Retrieval of cellphone
<p>I lost my phone & the next day the main account holder got an SMS from Vodacom saying it has been retrieved & that it will be available in the next 24 hours. I still have not heard anything from Vodacom & have tried calling numerous times. Not great service!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I understand there are ****s, but the message must have come from Vodacom as they are the only ones who would have the information that was in the message.
I understand there are ****s, but the message must have come from Vodacom as they are the only ones who would have the information that was in the message.
Still nothing from Vodacom....
Still nothing from Vodacom....