Retentions department LIES!!
<p>No help, on hold for 2hours+ ... don't return calls as promised... **** about my package deal... They won't let you cancel your contract but they won't retain you either!! #stuck #wantout</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
Feedback about what?? He called... nothing has been resolved and it has been a week now... who calls someone twice without any feedback??
Feedback about what?? He called... nothing has been resolved and it has been a week now... who calls someone twice without any feedback??