AC
Abie C

1 reviews | Active since Jun 2009

07 Jul 2016, 07:41

Retentions department

<p>We have a deadline of payment as the quote will expire to settle the account. After 3 days they still dont have any answers. I have emailed Brian the supervisor and still not any feedback. That is why vodacom service is the WORST i have ever come accross. After phoning everyday i just got cut off. I am sick and tired of phoning them. We have done the payment and emailed through the proof of payment, ID and signed document. Come on vodacom. The account number is NA162860 and the mail was sent from **********

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Replies (1)
Vodacom
Vodacom's reply07 Jul 2016, 07:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team