ME
Megan E
1 reviews | Active since Mar 2016
03 Sept 2026, 17:23
Restricted upgrade service
Been a long time customer, but in needing to upgrade my account I am restricted from purchasing a package that I would like, being force to take a higher package that what I am currently on or would require.
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Replies (2)
Vodacom's replyOfficial
04 Sept 2026, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Sept 2026, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Sept 2026, 11:04Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have attempted to call on numerous occasions; however, we could not reach you and have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Sept 2026, 11:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have attempted to call on numerous occasions; however, we could not reach you and have responded via email. Regards Consumer Website Team
Best regards,