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JM
John M

1 reviews | Active since Dec 2015

24 Jul 2023, 09:20

Restore my cellular services

Vodacom has suspended my prepaid cellular services without my knowledge. I have been a loyal client to vodacom but this is unacceptable.

0
Replies (4)
Vodacom
Vodacom's reply24 Jul 2023, 10:10
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

JM
John M's update24 Jul 2023, 10:22
Reviewer Update
useless indeed
JM
John M's update24 Jul 2023, 10:23
Reviewer Update
let them contact me on the telkom number provided 
***
Vodacom
Vodacom's reply24 Jul 2023, 14:04
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, kindly contact Blue Label Connect on ***.
 Regards Consumer Website Team


Best regards,