Responsible customer care???

<p>Ref no:</p> <p>A2-1VH0-SAD1XX</p> <p> </p> <p>Dear Vodacom.</p> <p>I wish there was another way to communicate with you and talk to a person that responds and can take responsibility. Until such time I will continue using a public forum to interact with you.</p> <p> </p> <p>It is 14 days since you undertook on this site to contact me regarding my complaint. I have not been contacted by you at all.</p> <p><br />It is 37 days since informing me that you will install a booster at my home and that I am supposed to be on your priority list. – Nothing happened so far!</p> <p><br />It is almost 5 months since I supp**** you with my co-ordinates.</p> <p><br />It is 6 months since my first request to you.</p> <p><br />In all this time there was very little communication from your side. I was contacted by Mr Kurt Wilson regarding my co-ordinates, but he has not responded to any emails since then and the little communication I had from you were unsigned emails.</p> <p>I get the impression that you are making empty promises just to keep me happy but no one in your company seems able to take responsibility on this matter as all calls are handled by your call centre with another promise that I will be contacted soon.</p> <p>I understand if you cannot or will not assist me, but just have the decency to tell me so.</p> <p>Regards</p> <p>Nick de Beer</p> <p> </p>