Respond time - 3 weeks and still no solution

It has been 4 months after I purchase another data contract with vodacom and when connecting to the router I cannot access any page not even the homepage [URL Removed] All my other devices is experience the same issue cellphone and tablet. As soon as I insert my Cell C sim card in the router it works 100%, I even get 4G.<br> <br> I logged a call with Vodacom on 21/08/2015 and I was told that the matter will be referred to their network division and some will be contacting me between 48 -78 hours. Im still waiting...<br> <br> I send Vodacom an email requesting a follow up on this and how poor their service was and that I want to cancel all my contracts as Im paying for Data that Im unable to use. I was told that someone is trying to get hold of me on my data bundle sim card number. Vodacom cant even distinguish between a data sim card ( cant receive calls) and cell phone sim card then no wonder Im waiting so long for a feedback or any solution to my problem despite that I have include my cell phone number, my tablet sim number as well as an alternative cell phone number and Vodacom has all my details on their system.<br> <br> Yet, no one at Vodacom is even bothered. Im clearly not an important client.