CVDM
Claire Van Der Merwe
1 reviews | Active since Sept 2010
08 Nov 2023, 10:04
Requesting feedback
Having network issues for over a month now, called the call centre on numerous occasions, I've been advised that the problem was being investigated , never received a reference for my calls even after I was told I would receive it. No one has called me back either, can this problem please be escalated for urgent assistance.
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Vodacom's replyOfficial
08 Nov 2023, 12:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team