Requested Credit Update But No Reply

Hi. I spoke to the Vodacom Accounts Department as my Account was handed over in October for non Payment. The problem started in march 2015 when I paid my Vodacom account balance in store instead of Debit-Order. in October I was hander over to the lawyers where I received a email requesting me to pay. end November I Paid the Full Amount of +- R3700. in January I realized my Credit report has not been updated by Vodacom and it was still showing (L) meaning handed over. I then called Vodacom Acc department in January requesting they please update my credit Report. The Tel Clerk told me it would take Roughly 2-3 Business days before it would appear on my Credit Report. It has now been 3 Weeks and there is update on my Vodacom Account. I just want the Handed Over Report gone and to show that the account has been Paid in full. Thanks