1 reviews | Active since Feb 2015
Good day<br> <br> I called your call centre this morning to ask about the expiry date for my current contract on # ***. I was advised that the expiry date is the 6th June. I am happy with this date and then asked if I can give notice now to cancel the contract from this date. I was advised that I have to call exactly 30 days before the 5th June and cancel it. I was advised if I give notice now for June then it will be a premature cancellation.<br> <br> I am a dedicated client of many years, and thought it would be decent of me to give 3 months notice to Vodacom, and was refused this request - it seems ridiculous that loyal clients are treated like this and that my manners are not rewarded.
Best regards,
Best regards,
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