dT
dale T
1 reviews | Active since Jul 2015
19 Aug 2015, 14:48
Request for itemizes billing Form C
I complained about not receiving feedback on my request for Itemized billing on the 28 July 2015 .I was contacted and told it would be addressed I received a SMS to sent the form C back after I had sent this Form C on the14/July and again on the 19 July and for the 3 time on the 03 August 2015 <br> On the 12 August I followed up with customer care and was told I would be contacted with in 24 hours I am still waiting to be contacted Ref No ***<br> I critically need this information ASAP it has now been months to try and get this information
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Vodacom's replyOfficial
19 Aug 2015, 19:17Hello Daleleonard123,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply19 Aug 2015, 19:17
Official
Hello Daleleonard123,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,