RL
Ronel L
1 reviews | Active since Mar 2009
04 Sept 2015, 15:00
Request for itemized billing
I have an account query with Vodacom and requested itemized billing since the 21.08.2015. The first reply I got from them was that my query will be sorted within 24 - 48 hours. I have followed up with them on numerous times, but till today still wait for this billing to be forwarded to me. Every time I get a new excuse. On Monday 31.08.2015 their reply to me was that the query is with the Admin Dept. I want my itemized billing urgently.<br>
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Vodacom's replyOfficial
04 Sept 2015, 19:01Hello rl1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply04 Sept 2015, 19:01
Official
Hello rl1,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,