LVO
Lize-Marie Van Onselen
1 reviews | Active since Mar 2018
14 May 2026, 11:56
Request for Assistance: Contract Cover Beneficiary Details
I have contract cover on all my Vodacom contracts. According to the Cover Insurance policy, an additional payout of R5 000 will be made to a beneficiary of my choice.
Since 09:00 this morning (it’s now 11:53), I’ve been trying to find out who my current beneficiaries are on each contract, as I may want to update them. I keep getting transferred from one person to the next, and some of the numbers I was given only lead to the TOBi automated system.
I urgently need someone from the correct department to contact me regarding the contract cover so that I can sort this out.
Thank you.
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Lize-Marie Van Onselen's updateReviewer Update
25 May 2026, 16:00The consultant did not know what he is talking about. According to him the money will pay out to the executer of a will.... according to the Contract cover Brocher it says the following - An amount of R5 000 will also be paid to your chosen beneficiary or estate to assist with any death related costs. CHOSEN BENEFICIARY.... it seems as if Vodacom ar lost in what they say and provide their customers?
LVO
Lize-Marie Van Onselen's update25 May 2026, 16:00
Reviewer Update
The consultant did not know what he is talking about. According to him the money will pay out to the executer of a will.... according to the Contract cover Brocher it says the following - An amount of R5 000 will also be paid to your chosen beneficiary or estate to assist with any death related costs. CHOSEN BENEFICIARY.... it seems as if Vodacom ar lost in what they say and provide their customers?