kS
khomotso S
1 reviews | Active since Oct 2016
23 Oct 2024, 05:38
Request for an upgrade ignored twice-poor client service
Submitted a request for an upgrade of my contract to Vodacom twice already and non of the consultant cared to respond to my request.
I guess Vodacom has enough clients now they do not need our business anymore
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Vodacom's replyOfficial
23 Oct 2024, 08:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Oct 2024, 08:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team