Repugnant service!

Not only are collection agents negligent but not taking note of client requests when a client will ask for certain things to be done with their cellphone account (ending a contract on time, updating payments) but they are EXTREMELY rude (e.g stopping you midway as you talk, repugnant attitude and failing to introduce themselves when answering calls, forgetting that clients are the reason they have jobs in the first place). I will never take out another contract with them. This is one of the many South African organizations that give the country a bad rep with regards to customer support. Please hire people that actually want to assist!