REPORTED CELLSURE TO OMBUDSMAN, NCC AND DTI

After battling for 5 months to get Vodacom to honour an insurance policy with me for my cellphone handset, sending them my monthly account, to prove I paid insurance, phoning (cant get through, they put you on hold for 18 minutes), emailing and posting on hellopeter....I throw in the towel and have reported them to the Insurance Ombudsman, NCC and DTI.<br> <br> VODACOM: reimburse me for the phone that was ******!