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<p> </p> <p>I lost my job in march 2016.i am still unemployed.</p> <p>My wife and i went to vodacom in three rivers and ask them to cancel my debit order because i am unemployed but my wife is going to pay my account every month via cash,they said the account debit order is cancelled but since april i am paying a exstra R100.00 on my account.i did also went to the bank and stop the debit order myself.I paid the one month almost R1000.00 for my account and my account balance is R538.00 since April i am paying a exstra R100.00 because vodacom customer service can't do they job.Amilia from vodacom in three rivers help us and she went and call customer service and cancel the debit order and they told us the debit order were cancelled.so the one month it went good but now my account is again in a -R200.00.went back to Amilia at vodacom and she call customer service and spoke to anthonya at customer service and she made a note to that we dispute the R200 and for all the other months since April.but she said she did made a note that we are paying the balance of R538 but not the R200 we are dispute and said they will not disconnected my cellphone.received a call from vodacom at 20:09 on 08 November 2016 they going to disconnected my service.we need help can't pay R100.00 exstra every month.</p>