Replacement screen price rip-off

<p>I needed to replace the screen on my cellphone, so took it to the local (Pinnnacle Branch in Nelspruit) and paid a R57 non-refundable "handling fee" apparently to send the phone to Johannesburg. Three days later I was given a quote for R3200 to replace the screen. The phone being quite old, I declined and retrieved it. A few days later I took it to the local cellphone repair shop in White River and lo and behold! for R1500 a brand new sceen was fitted: A process that took all of 20 minutes. A new screen protector was added to the deal absolutely free of charge.</p> <p>How come the local shop can do the job for only R1500 and Vodacom charges R3200 for precisely the same service? What a rip-off! I understand they have higher overheads, but more than double the price?</p> <p>Not that it makes any difference, but I have had a contract with Vodacom for over fifteen years...time for a change?</p>