1 reviews | Active since Aug 2010
Replacement of Signal booster
<p>I have requested vodacom to come and replace the signal booster at my home. Its been 4 weeks and over 10 phone calls. The call centre is useless because they can only log calls. all they say, "its reffered to the network department" i cant call them because the "number does not exist" that they gave me. i battle to get coverage at home with a full signal to open the internet. however come monthend the bill needs to be paid. this is really unacceptible. The call ref: 53-GYI2RR1MSG. A technician did rock up at my place while i was at work at 16:00. He phoned from my complex intercom. I told him no one arranged anything with me but i am on my way and he must wait for me. When i got at home he was not there. Eversince i have been phoning and asking and asking and asking. What more do i need to do! Vodacom, please can you guys sort out your departments and staff and get my stuff sorted? Thank you</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
