eK
esli K

1 reviews | Active since May 2013

21 May 2017, 10:59

replaced my phone without an issue

<p>I was quite frustrated when i had to take my phone in for the third time with the same issue.</p> <p> </p> <p>However this time around someone from vodacom made contact with me to inform me that they have submitted the request to replace my phone. Within a week a got a call to confirm if i am happy with the phone they will replace my current phone with. </p> <p> </p> <p>I am happy with how this issue was dealt with.</p>

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Replies (1)
Vodacom
Vodacom's reply21 May 2017, 12:39
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team