Repetitive over billing from vodacom

Item: Vodacom
Rating: 1
Author: Pieter B

<p>Can Ula Wiggins please assist me with my account once more please, seems like vodacom is on some over charging drive to make some extra money out of their customers, it is becoming more frequent now.Please vodacom stop this nonsense and bill your customers fairly.</p>

Helpful (0)

Replies (3)

Vodacom's replyOfficial

11 Jul 2017, 07:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply11 Jul 2017, 07:15

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

14 Jul 2017, 16:34

Dear Mr Botha,

As discussed, your query has been addressed and resolved.

Have a great weekend.

Regards,

Vodacom's reply14 Jul 2017, 16:34

Official

Dear Mr Botha,

As discussed, your query has been addressed and resolved.

Have a great weekend.

Regards,

Pieter B's updateReviewer Update

14 Jul 2017, 16:51

Thank you so much for resolving my query ula wiggins, you restored my faith in vodacom.

Regards.

Pieter.

Pieter B's update14 Jul 2017, 16:51

Reviewer Update

Thank you so much for resolving my query ula wiggins, you restored my faith in vodacom.

Regards.

Pieter.