JA
Jeffrey A

1 reviews | Active since Jul 2013

09 Nov 2021, 18:36

REPETITIVE ********** SERVICE

It pains me that I have to come here yet again after a month. received 1 email response after my initial complaint on hellopeter. The response was an inconclusive 1 that didn't place me in a position to have my issue resolved. No courtesy of just replying back to me to bring finality.

EC-17UH-32453Z - Existing reference received (consultant Vuyisile). Contact number in question ***

My Mom just wants to take over the contract of my deceased Father. Please send the forms and the relevant email address and CONTACT number for this department.

If this is not possible please provide the bank details, EMAIL address and CONTACT number of the relevant department in order to resolve this.

For the record since 02/09/2021 no response from *** No response from *** since 22/09/2021

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2021, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team