KM
Katlego M

1 reviews | Active since Aug 2009

26 Oct 2015, 12:43

Repeating their same tectics

I find myself in the same position with vodacom yearly and can't seem to get out of this mess they have put me under. <br> <br> In December after 3 months of back and forth, I was credited with an amount of over R4000 but part of the deal was that I reinstate my DD. I agreed not knowing that the plan is to throw me back into a contract once the credit had expired without my consent. <br> A month ago my credit finished and vodacom saw it fitting to put me on a contract for 500 bucks a month and not even bothering to let me know. I haven't signed up for any contract yet I owe them money for services they claim I had, two I haven't even received a handset for the contract.mya number has now been hard locked and again at their mercy. I stand to lose my nber that ive had for over 12 years cos of contract I did not pick. I do not want a credit I don't want a contract I don't want a handset all I want is my number.. I feel bul**** by them with no reason behind their action

0
Replies (1)
Vodacom
Vodacom's reply26 Oct 2015, 14:54
Official
Hello kgb246,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,