TB
Tanya B
1 reviews | Active since Jul 2019
19 Jan 2022, 14:39
repeated thievery and lack of client service by Vodacom
This is the third complaint and Vodacom keeps on ignoring me. Despite me cancelling my router they keep on deduction R800 per month. No-one gets back to me.
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Replies (2)
Vodacom's replyOfficial
19 Jan 2022, 20:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jan 2022, 20:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TB
Tanya B's updateReviewer Update
20 Jan 2022, 09:01Again, just a generic response
TB
Tanya B's update20 Jan 2022, 09:01
Reviewer Update
Again, just a generic response