Repeated Lies from Vodacom Sales Agents – Enough is Enough

I’ve had enough of the dishonest sales calls from people claiming to represent Vodacom.

On 2 July 2025, I got a call from a Vodacom “sales agent” telling me my account was over R1600 because of value-added services and out-of-bundle data. I checked my Vodacom account while on the call — my bill was R1306, with no value-added services and all out-of-bundle usage blocked (R0 limits). When I told her that, she hung up immediately.

Then again on 7 October 2025, another agent called saying I pay around R800 for value-added services. I told her I had my Vodacom account open and that was a lie — she hung up instantly.

This isn’t just poor service — it’s intentional deception. These agents lie to customers to push unnecessary upgrades and more expensive contracts. I’ve seen many other people reporting the same thing, usually traced back to Elite Mobile, one of Vodacom’s so-called “partners.”

Vodacom, you need to take responsibility. Stop allowing third-party sales teams to **** your customers under your name. I’ve been a loyal customer for years, but this kind of dishonesty is making me strongly consider moving to another network.

Sort it out, Vodacom. This is unacceptable.