Repeated Incorrect deductions from my account!

<p>I reported a ********** upgrade on my account months ago. This was investigated and approved as ***** by Vodacom but they are still deducting the ********** incorrect amount from my acount. Noone I speak to from their consultants can help me. I eventually went to VodaWorld in Midrand and was told that my service request was closed because of documents they did not recieve when I was not even asked for any documents. A week later I still have not heard from them. I reported this before July! Why is this still not sorted!</p>