PC
Patrick C
1 reviews | Active since Jul 2022
29 Jul 2022, 10:30
Repeated bad service from Vodacom is customer abuse.
Losing the will to live with Vodacom. Contract and Fibre client but hard blocked for no clear reason. Account NOT in arrears. This is the second time in four months. No communication from Vodacom. Don't care how this impacts business. Call centre agents apologies but cannot unblock or give a reason. We really need to Competition Commission to investigate these firms that become too big and indifferent. Vodacom - Further Togeth....(click)
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Replies (1)Vodacom's replyOfficial
29 Jul 2022, 11:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jul 2022, 11:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
