Repairs / Servicing

To whom it may concern<br> On Saturday 10 Jan 2015 my Blackberry 9720 refused to charge and switch on (using the charger that has been supp**** with the phone the phone), left it at the Gateway Vodacom repair centre. Problems that I had experienced prior to that were that it should just switch off and start rebooting by its self.<br> Received a phone call on 20 Jan 2015 from Vodacom, listing damages on the phone, Vodacom suggested that pay R800+ for repairs, because damages on the phone were not included in the warranty.<br> Reviews stated similar problems with regards to the charging port being broken and phone switching off and rebooting on its own, on the following sites:<br> [URL Removed]<br> [URL Removed]<br> [URL Removed]<br> <br> Kindly advise why I now have to pay for repairs on a phone that is known to have these faults, that sounds as if it has a manufacturing fault? If I do not repair the phone, I am still liable for payment of the remainder of the contract and not have a working cell phone, which is ridiculous.