AM
Asanda M

1 reviews | Active since Apr 2022

12 Apr 2025, 21:50

Repairs of my Tablet

The kind of service I’m receiving sucks, they don’t care no feedback nothing I have booked my tablet end Jan 2025 through baywest Vodacom, always when I call they are waiting from the insurance feedback What kind of insurance that takes two months to respond. The worst part those ladies will waste you airtime and drops you, you call again they drop you or ignore your call That is the worst shop ever and it’s staff shame 😳 I’m really disappointed I’ve always thought they are professional it looks like I was fooling myself They undermine people

0
Replies (1)
Vodacom
Vodacom's reply13 Apr 2025, 11:41
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team