1 reviews | Active since Apr 2011
REPAIRS NOT DONE - VODACOM REPAIR CENTRE SANDTON
Galaxy Note 3 was booked in under job number ***9 on Monday 23/03/15 for following reasons:<br> 1) Dropping Calls<br> 2) Freezing<br> 3) Restarting on its own<br> 4) Not charging (charging pin damaged)<br> <br> On Tuesday received sms at 16:00pm stating it is ready for collection, I called in and asked what had been done, lady advised PC board was replaced and new charging pins/unit installed. I arrived at the repair centre only to find nothing has been done. Furthermore my battery had been swapped with a defective one, she took 15 minutes to locate a battery which she was adamant it was mine and it was marked however it was not.<br> <br> The phone is now overheating and I'm still experiencing the same problems it was booked in for. <br> <br> The level of service or rather lack thereof leaves much to be desired. I am sitting with a phone that cannot be used.<br> <br>
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
