REPAIRS NOT DONE

So to start off.<br> <br> I sent a phone in for repairs, cracked screen and unresponsive.<br> <br> Filled out a form for VODACOM Insurance which i pay almost R300 for.<br> All good and dandy.<br> <br> Phone gets sent off, no communication to me what so ever, been contact them for the past week and the phone is the whole time in transit.<br> <br> Get a phone call today, phone has been delivered. <br> Unfortunately, it has been sent to the wrong address, 300km away, wasn't sent to the store that i booked it in which is idiotic. No communication asking for where i would like it to be delivered.<br> Phone has not been repaired due to the fact that a quote was sent to me, and i didn't approve it? What ****** quote, no contact was made with me making me aware of it? <br> <br> Absolutely PATHETIC.<br> <br> Please sort your stupid repairs process out, and your non-existent communication with a client.<br> <br> <br>