1 reviews | Active since Jun 2015
Repairs done but tab still have the same problem
I took in my Galaxy tab in for repairs. It has a softwaer problem. The tab was sent away and when I recieved it back I loaded my apps again, then the same problem accourd. After opening some apps the tab switches off and back on. I tookit back again and was without my tab again for more than a week. I recieved my tab back and asked the shop assistent what was done on repairs, she could not tell me what was done. I loaded one app while at the shop. When i opend the app, same problem, the tab switched off and on. I was told that i can book it in again. Apparently after 5 times at the repair shop the manufacturer will be notified about the problem I am without my tab for half of the month and every time I reload apps on the tab it cost me money on data. I feel like canseling my contracts with Vodacom and move over to a other network. Very unhappy about the level of service
As per Vodacom repairs escalations. Your query has been addressed.
For any further queries, please call *** (Free call from Vodacom SIM).
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
As per Vodacom repairs escalations. Your query has been addressed.
For any further queries, please call *** (Free call from Vodacom SIM).
Our apologies for any inconvenience caused.
Kind regards,
Vodacom Consumer Website Team
