Repairs

<p>Handed in my phone for screen replacement. 1 Week later checked on system that phone was repaired and I can come and collect it. I recieved sms's during the repair process, the last sms I recieved was on Tuesday stating the phone was dispatched to Rustenburg. I checked today in my Vodacom account and it stated that the phone was ready for collection. After the employee of Vodacom searched for about 20 minutes, he came back to me and told me that the advanced repair shop did not send the sim tray with the phone. This was now 3 days after they recieved the phone from the advanced repair shop. The repair Manager told me they will send an email and ask the advance repair shop for the sim tray. How can you notify me the phone is ready for collection and then it is not?</p>